Privacy Policy

Your privacy is important to us

Your privacy matters to us, and safeguarding your personal information is a responsibility we take seriously. This Policy applies to everyone who uses PlayCompete and our services, as well as to any information shared with us. By using our website, you consent to the practices described here.

This Policy forms part of our Terms of Use. Whenever you use any of PlayCompete's services, you agree to both this Policy and our Terms of Use.

1. Who We Are

PlayCompete ("we," "us," or "our") operates the PlayCompete Sports Operating System, a platform that helps sports leagues and event organizers manage registrations, schedules, standings, and communications. Our platform is accessible at this website and any league sub-pages powered by it.

2. Information We Collect

We collect information you provide directly, including:

• Account information: name, email address, and password when you create an account.
• Registration information: details you submit when registering for a league or event (such as phone number, date of birth, emergency contact, skill level, or waiver agreement), as required by the specific league.
• Payment information: if you pay online, payment processing is handled by our payment processor; we do not store full card numbers.
• Communications: messages you send to league administrators through our contact forms.
• Usage data: pages visited, browser type, and device information collected automatically through standard server logs and cookies.

3. How We Use Your Information

• To create and manage your account and league registrations.
• To communicate with you about registrations, schedules, standings, and league updates.
• To send transactional emails (confirmation, schedule changes, notifications) related to leagues you are enrolled in.
• To improve and operate the PlayCompete platform.
• To comply with legal obligations.
• To offer products and services that may be of interest to you.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• League administrators: your registration details are visible to the administrators of leagues you have joined so they can manage rosters, schedules, and communications.
• Event administrators: your registration details are visible to the administrators of events you have signed up for so they can manage your registration and communications.
• Service providers: third-party vendors who help us operate the platform (e.g., hosting, email delivery, payment processing), bound by confidentiality agreements.
• Legal requirements: when required by law or to protect rights, property, or safety.

You have the option to:

• Withhold personal information, though doing so may prevent you from accessing certain services or using certain features of our website;
• Opt out of promotional emails or newsletters by unsubscribing or by submitting a request through the form linked at the bottom of this policy;
• Decline or remove cookies by adjusting your browser settings, though this may cause some features or services of our website to work improperly;
• Review, update and manage your personal information by contacting us or, if you have a PlayCompete account on our website, by logging into your account;
• Disconnect any third-party device, application, or platform linked to your PlayCompete account at any time through your account settings.

5. Cookies

We use session cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Registration records may be retained for a reasonable period for record-keeping purposes.

7. Your Rights

You may request to access, correct, or delete your personal information by contacting us. To close your account or request data deletion, please reach out through the contact options on this website.

8. Children's Privacy

Our platform may be used to register minors for youth sports leagues. Registration for minors must be completed by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13 without parental consent.

9. Security

We use industry-standard measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy periodically. When we do, we will revise the "last updated" date at the top. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy, please contact us through the PlayCompete website.